Booking and Cancellation Policy

Our goal is to provide a service of the highest quality, giving you access to treatment at the right time. You will be aware that we are a busy practice and appointments are often in high demand. We politely request that you give us at least 24 hours’ notice for appointment rescheduling and cancellation in order to allow another client to have treatment sooner.

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If you do not attend, or cancel, a pre- booked appointment with less than 24 hours’ notice, we reserve the right to charge you 100% of the appointment fee.

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AcheAngel understands that things crop up in life that are unexpected. While we are truly sympathetic, AcheAngel cannot absorb the financial responsibility of last minute cancellations or missed appointments. In fairness to all clients, this policy is in effect regardless of the reason for the cancellation.

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If you are late to your appointment, it is at the discretion of the practitioner to decide whether they have enough time to see you and still provide an optimal service. If they decide they are unable to see you, you will be charged 100% of the appointment fee.

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It is important that you provide any medical history asked of you. AcheAngel will not be liable for any damage caused as a result of your withholding information or from failure to follow recommendations made by your practitioner.

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Any services already administered cannot be refunded.